Internet and cable TV

If your Internet connection is not working or you have trouble receiving the TV signal, please start by checking your devices and all wire connections. Sometimes it helps just to reboot your device or to rescan tv channels.

If you still have problems, please get in touch with the service provider (DNA/Telia/Trinet). The correct service provider sees the detailed information and status of your connection and thus can help you with your issue. The service provider will usually ask questions to determine the cause of the problem, so it is a good idea to make the call from home.

If the problem is limited to the internal networking (for example, if there is an issue with the network socket), the service provider will inform us about it and we'll know to get a right sort of technician to fix it.