Other emergency

In an emergency, please call the emergency number 112!

Here are the instructions provided by the Ministry of Internal Affairs for calling the emergency number:

  • Make the emergency call yourself, if you are able to.
  • Explain what happened.
  • Give your exact address and municipality.
  • Answer any questions you are asked.
  • Act according to instructions given.
  • Only end the call when you are given permission to do so.

Guide the rescue workers to the location. Call again if the situation changes.


  • If the emergency number is temporarily busy, do not hang up! You will hear a recorded message asking you to wait a moment on the line.
  • Emergency calls are answered as soon as possible and always in the order they came in.
  • No area code is necessary.
  • An emergency call is free of charge.
  • Instructions for dangerous situations: see Yleisradio's teletext page 868