As a Hoas tenant you have a wide variety of additional services to use. Here you find general information for all Hoas tenants. With the housing search you can look into more detailed information about your home building.


Additional services for tenants

Hoas has a variety of additional services that are free of charge in almost all Hoas’ properties.


The keys given to you also give you access to shared tenant facilities like storage rooms and the laundry room. Keys to the hobby rooms and club rooms are managed by tenant committees.

Your key is for your use only, and must be handled with care and responsibility. Do not attach the address of the apartment or the owner's name or phone number to the key.

Fault report

We try to respond to fault reports as quickly as possible and they are prioritised according to urgency (for example water damage as opposed to a dent in a door). The less urgent jobs are generally taken care of within a month. Please take into account that certain times of the year are busier than others. For instance, as many people move in the autumn, getting repairs done may take longer than during the quieter periods.

Living at Hoas

A home at Hoas is the first own home to many tenants. This is why many of the responsibilities are still yet to be learned. Your first own home might mean a lot of freedom but it comes with a lot of new things to take care of also.

Tenancy agreement

Tenancy agreements for furnished apartments are made based on the information received from schools in Finland.

Normally tenancy agreements for furnished exchange student apartments are made to the end of May, but in some Hoas properties it is possible to extend the rental period until the end of June. Each spring, Hoas will send information regarding this to tenants who have this extension option.

Tenancy agreements for international degree students will be made to the end of July and there is no possibility for extension.

Subleasing furnished apartments reserved for exchange students and international degree students is not allowed. These apartments form a school-specific quota and they are rented in co-operation with universities in the capital area.

Taking care of your home

As a tenant, it is your responsibility to look after the apartment. For example, cleaning the floor drain and the drain trap, changing bulbs and fuses is the tenant's responsibility.

Property maintenance

A pleasant living environment is a sum of many things, like a tidy general appearance, nice neighbours and a well maintained property. Hoas strives to keep its properties in good shape through daily work as well as through scheduled, concerted maintenance and repair efforts. 

Fire safety at home

It is your responsibility to ensure that there is a working fire alarm in the apartment. 

In an emergency, please call the emergency number 112.

Heating and ventilation

The indoor air quality depends greatly on the apartment's temperature and ventilation. Some things are hard for the tenants themselves to change, but tenant actions can sometimes have a huge impact on how the ventilation works.

Tenant activities

Tenant activities consist of activities our tenants engage in together; excursions, voluntary work days, parties, as well as shared equipment for hobbies. 

Contact details for tenant activities:


Hoas Asukastoiminta, PL 799, 00101 Helsinki

In Facebook: Hoas Asukastoiminta / Hoas Tenant Activity