There are three options for receiving the keys: you can collect the keys from the Hoas service centre with an identification document at the start of your tenancy agreement, you can receive the keys from your university or if you cannot collect the keys yourself, you can authorise another person to do it on your behalf.

At the end of your agreement, please return all your Hoas keys to the Hoas service centre in a sealed envelope. 

Moving into a Hoas apartment

Moving to a new apartment is often inspiring and exciting and we hope that you enjoy your new home! 

Remember to submit a move-in report within two weeks of receiving the keys to your apartment. If the apartment has not been cleaned properly, please notify Hoas immediately. 

Moving out

When the tenancy agreement ends, all your other reservations through Hoas will also be cancelled, such as parking spaces and sauna reservations. As the moving date gets closer, you will receive a confirmation of the end of your tenancy agreement and instructions for moving out.

The official moving date is the last day of your tenancy agreement.