Cleaning the drain trap

Tenants are responsible for cleaning the drain traps in the toilet and bathroom, and it should be done regularly. If you think the kitchen drain trap may be blocked, you should try to unblock it with chemicals sold for this purpose. If this does not unblock the kitchen drain, submit a fault report to Hoas. Do not open the kitchen drain trap by yourself.

A drain trap that needs cleaning will start to smell and water will not drain properly.

You can also submit a fault report if your own efforts do not solve the problem. If that is the case, please mention the solutions you have already tried when you submit your fault report, so that we can pass the information on to the maintenance company as soon as possible.