Internet and cable TV

Fault reports concerning the internet connection or cable TV should go directly to the service provider. The service provider will normally ask questions to determine the cause of the problem, so it is a good idea to make the call from home.

If the problem is limited to the internal networking (for example, if there is an issue with the network socket), the service provider will relay the information to us and we'll know to call call a technician to fix the issue.