Internet

As a Hoas tenant you get an internet connection as a free additional service.

The Hoasnet service provider changes in 2020. Starting in 2020 Hoasnet will be provided by DNA (except for Otaniemi area). The changes will happen property by property and the schedule of your own building and other information will be updated to dna.fi/hoas.

There will be some short breaks in internet service when new connections are installed. We will inform tenants beforehand. We apologize for any inconvenience.

Hoasnet by Telia

Hoas apartments that have a Telia connection are fitted with a free 50 Mbit Hoasnet connection. Each tenancy agreement is entitled to one connection, also family apartments. The connection includes five (5) email addresses.

Hoasnet by DNA

Hoas apartments that have a DNA connection are fitted with a free 200 Mbit Hoasnet connection. Each tenancy agreement is entitled to one connection, also family apartments. See more: dna.fi/hoas

Trinet in Otaniemi

In Otaniemi (Jämeräntaival 9, Jämeräntaival 10, Jämeräntaival 11, Servin Maijan tie 3, Servinkuja 5 and Servinkuja 6) the internet provider is Trinet. More information: https://verkko.ayy.fi/

Toukola region

Toukola region is part of Arabia Service (Arabian Palvelu Oy) and the internet provider there is Elisa.

Elisa’s connections will be changed to DNA Hoasnet at the end of November 2019.

 

How to use Hoasnet

Telia Hoasnet

To start using the broadband connection, you need an ethernet network cable (RJ-45) and your Finnish social security number or your Hoas customer number (on your tenancy agreement: H followed by six digits). If you want to share your connection, you may need a VDSL2 modem. Please contact the service provider for more information.

Connect your computer to the network socket with a network cable. When you connect your computer to the ethernet adapter and run a browser, you will automatically land on the start page for Telia Kodin Netti. If your browser does not automatically open the start page, enter any address in the browser's address bar and you will land on the start page. The start page is in Finnish but it can be changed to English.

Hoasnet instructions for getting started and registering yourself

If you do not have a Finnish social security number, the registration is processed manually at Telia. After the registration, it may take a couple of days before the internet connection starts working.

If you want to use your connection wirelessly or there are other tenants wanting to share the connection, you can buy a wireless router. You must protect your router with a registration key.

DNA Hoasnet

To start using the broadband connection, you need an ethernet network cable (RJ-45). Connect your computer to the network socket with a network cable.

If you want to use your connection wirelessly or there are other tenants wanting to share the connection, you can buy a wireless router. You must protect your router with a registration key.

Trinet in Otaniemi

In Otaniemi (Jämeräntaival 9, Jämeräntaival 10, Jämeräntaival 11, Servin Maijan tie 3, Servinkuja 5 and Servinkuja 6) the internet provider is Trinet. More information: https://verkko.ayy.fi/

Toukola region

Toukola region is part of Arabia Service (Arabian Palvelu Oy) and the internet provider there is Elisa.

Elisa’s connections will be changed to DNA Hoasnet at the end of November 2019.

 

Fault situations

When facing problems with Hoasnet or having questions about it, please contact your service provider. The correct service provider can see the detailed information and situation of your connection and thus can help you with your issues.