Current situation of deposit returns

31 January 2020

1257 tenancy agreements ended in December 2019. Hoas started returning the deposits of these agreements on January 15th.

1012 deposits have been returned so far and 245 deposits are waiting to be handled. If you haven’t sent us your bank account information please send it as soon as possible via the account information form.

The deposit will be returned within a month after the tenancy agreement has ended if the apartment is in good condition, the keys have been returned on time to Hoas service center, all rents and other payments have been paid and correct account information has been sent. Any problems with the apartment’s condition, keys or payments may delay the deposit return.

Currently there is a delay in returning deposit payments to tenants who have moved out. Hoas will return deposit payments as soon as possible. We apologize for the delay.