When the agreement is confirmed?

Once you have signed the tenancy agreement, we will check the documents you sent. If the documents are in order, we will send you an email to confirm that the tenancy agreement was approved. If you have signed the agreement in the electronic service, you can log in to the service via the link in the email where you will find the signed tenancy agreement, a rent payment slip and a quick guide for new tenants. Please note that the tenancy agreement can only be confirmed if all requested documents have been provided by the due date.

We will verify that you have a right to occupancy based on the study certificates you provided, among other things. If you do not have a right to occupancy, we may have to cancel the apartment offer.

The tenancy agreement is binding for both parties, once the applicant has provided all required documents and the lessor has approved them. Once the tenancy agreement has been confirmed, it cannot be cancelled. Instead, it must be terminated according to the law concerning rental apartments (AHVL 52 §).

Please note that the apartment offer you receive applies only to the apartment specified in the offer. You can only accept or refuse – you cannot change to a different apartment.