How do I accept the apartment offer I received?

Confirming with online banking codes

You can confirm your tenancy agreement by signing it in the electronic service and providing the requested documents to Hoas by the given due date. The electronic service is free of charge.

  1. Log in to the electronic service via the link provided in the Hoas apartment offer email.
  2. Use secure authentication with your online banking codes.
  3. Read the details of the apartment offer and upload the requested documents to the service.
  4. Sign the tenancy agreement electronically.
    • Please note that tenancy agreements for more than one tenant must be signed by each tenant separately with their own online banking codes.
  5. You will receive an email notification once the documents you uploaded have been delivered to Hoas. The documents are available for download in the electronic service for 30 days after they are uploaded.

Read more here about when the tenancy agreement will be confirmed.

Confirming without online banking codes

You can confirm your tenancy agreement by signing it in the electronic service and providing the requested documents to Hoas by the given due date. The electronic service is free of charge.

  1. Log in to the electronic service via the link provided in the Hoas apartment offer email.
    • Please note that when signing agreements involving more than one tenant, the agreement will be given to one tenant at a time to be signed.
  2. Please read the details of the apartment offer and sign the tenancy agreement.
    • Download the tenancy agreement to your computer, print all the pages, sign it by hand and then scan and upload the pages back into the service.
    • When signing agreements involving more than one tenant, each tenant must log in to the electronic service separately. The tenant who signs in first can upload all the requested documents into the electronic service, after which the second tenant will sign in to the electronic service and send their documents electronically to Hoas.
  3. Upload the requested documents to the service.
    • Copy of passport or EU identity card.
  4. You will receive an email notification once the documents you uploaded have been delivered to Hoas. The documents are available for download in the electronic service for 30 days after they are uploaded.

 Read more here about when the tenancy agreement will be confirmed.